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Have questions? Call now! +1-855-211-0932(ID:143089)
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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up window will open. It contains thorough info about all the operations that you can carry out on that particular page. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive array of tutorial videos demonstrating how to work with our Control Panel. They're made for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can quickly get to know our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you need, have a peek at our comprehensive Frequently Asked Questions section, which covers questions asked by actual people and provides real solutions. We constantly "revamp" our Frequently Asked Questions section with new Q&A's in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, we have a excellent team of customer service technicians available 24x7x365 and eager to assist you with any question. Each trouble ticket you send will be responded to within 1 hour (the average trouble ticket response time is approximately twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 143089

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com